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‘Arrive early’: Passengers at European airports warned of travel disruption

Europe's airports chief told passengers to leave time for delays this summer as the air travel industry struggles to meet surging demand after the pandemic.

'Arrive early': Passengers at European airports warned of travel disruption
Ryanair cabin crew in France, Italy, Spain, Belgium and Portugal will strike this weekend, while easyJet's operations in Spain face a nine-day strike next month. Photo by Kenzo TRIBOUILLARD / AFP

“The clear conjunction of a much quicker recovery with a very tight labour market is creating a lot of problems,” Olivier Jankovec, head of the Europe branch of the Airports Council International (ACI), told AFP.

He said there were issues from airports to airlines, ground handlers, police and border controls, but insisted: “The system still works”.

READ ALSO: Budget airline passengers in Europe face travel headaches as more strikes called

“It’s important for passengers that they communicate with the airlines in terms of when they should get to the airport, and prepare to come earlier than usual to make sure to have the time to go through, especially if they have to check luggage,” he said.

Strikes by low-cost pilots and cabin crew across Europe – including this weekend – are adding to the disruption.

Speaking at the ACI Europe annual congress in Rome, Jankovec said airports had taken measures to improve the situation, which would come into effect from mid-July.

“Additional staff will be coming in July, the reconfiguration of some of the facilities and infrastructure to facilitate the flows will also come into effect in July,” he said.

“I think it will be tight, there will be some disruptions, there will be longer waiting times.

READ ALSO: Airport chaos in Europe: What are your rights if flights are delayed or cancelled?

“But I think that in the vast majority of airports, the traffic will go, people will not miss their planes, and hopefully everybody will be able to reach their destination as planned.”

He also defended increases in airport charges, after criticism from the International Air Transport Association (IATA), which represents airlines.

Airports face “the same difficulties and inflationary pressures” as airlines, which he noted were putting their fares up, he said.

“Staff and energy is 45 percent of our operating costs, and of course inflation is also driving up the cost of materials,” he said.

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TRAIN TRAVEL

Spain changes conditions for free train travel

Spain's state train operator Renfe has tweaked the terms and conditions for its free train travel offer in order to avoid 'ghost reservations'. Here's everything you need to know.

Spain changes conditions for free train travel

Renfe has changed the terms and conditions of reservations on its free travel offer for regional Media Distancia services, valid until the end of 2022, in order to avoid ‘ghost reservations.’ 

Announced by Spanish Prime Minister Pedro Sánchez during the ‘State of the Nation’ debate in the Spanish Congress in August, the free multi-journey ticket scheme is an offer on some trains operated by the state-owned train network, Renfe, including Cercanías, Rodalies (Catalonia), and Media Distancia (local and medium-distance journeys).

READ MORE: All you need to know about Spain’s plan for free train tickets

READ MORE: GUIDE: How to get free train tickets in Spain

But some passengers have been abusing the offer, it seems, by block booking tickets and never using them. In response, Renfe have tweaked their terms for taking up the offer on Media Distancia journeys.

Unlike on the Cercanías and Rodalies routes, which are also included in the free travel offer, on Media Distancia routes it is possible to reserve a seat, and some travellers have been making more than one reservation on the same route for different times through the day or week in order to secure a place, and then choosing the most convenient departure.

As a result, many services were fully booked with ‘ghost reservations’ days before their departure and preventing passengers who needed to buy a ticket from being able to do so.

This loophole was particularly widespread on regional routes in Galicia and Castilla-La Mancha, and from now on, Media Distancia customers can only buy tickets for a maximum of four daily trips (two return journeys) on Media Distancia trains, and can only buy the return journey when the initial journey has been made.

READ MORE: TRAVEL: Tourists in Spain will also be eligible for free train tickets

“It is a question of guaranteeing the good use of the free passes for recurrent travelers and that as many people as possible can benefit,” Renfe sources said in the Spanish media.

READ ALSO: How much can you save on public transport in Spain with the new state discount?

Renfe’s free train travel offer came into force on September 1st and will end at the end of the year, on December 31st. In order to obtain the offer, travelers must pay a €20 deposit that is returned at the end of the year if at least 16 trips have been made during the offer period.

According to Spanish newspaper El País, as of Monday September 12th, Renfe had already issued over 1 million free passes for Cercanías and Media Distancia trains. 

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