What to do if you lose your TIE or other Spanish residency document

What steps should you follow in the unfortunate event that your Spanish residency document is lost or stolen? Here's what you should do to get a duplicate.

What to do if you lose your TIE or other Spanish residency document
Apart from applying for a duplicate of your residency card, you should also remember to cancel any debit or credit cards if your wallet has gone missing and not just your residency document.  

So you’re a foreign resident in Spain with either a green residency certificate if you’re from the EU (Certificado de Ciudadano la Unión), or a TIE card (Tarjeta de Identidad de Extranjero) if you’re a non-EU national. 

Perhaps you’ve had your wallet stolen or you’ve tried endlessly to find your Spanish residency document to no avail. 

What should you do in order to get a new residency document?

The first step to take is to go to your local police station. 

Police officers may ask you to report the loss through a denuncia (complaint) depending on the circumstances.   

They will give you a document with details about the denuncia

If your wallet was stolen or you left it somewhere, there is a high chance that it will be returned, even if the money you had in your wallet may not. 

Remember to cancel any debit or credit cards if it’s your wallet that’s gone missing and not just your residency document.  

If after three to five days you have been unable to retrieve your residency document, the next step to take is to request a duplicate.

You will need to provide passport photos again if you’re applying for a duplicate TIE residency card for non-EU residents in Spain.

How to request a duplicate of your Spanish residency document

If you need to get a new green residency certificate (Certificado de Ciudadano la Unión), or a TIE card (Tarjeta de Identidad de Extranjero), the process doesn’t involve having to submit additional documentation as is the case for first-time non-EU residency applicants. 

Applying for a duplicate is similar to a residency document exchange or renewal, it is more straightforward and involves fewer background checks. 

That’s because losing your Spanish residency document or having it stolen does not mean you’ve lost your residency status. 

In order to start the duplicate process, you will have to request a cita previa (prior appointment) at a police station or extranjería (migration) office near you. 

You should technically do this within 30 days of having lost your Spanish residency document.

This is done online via the following website and choosing your province in Spain.

If you’re an EU citizen you’ll need to choose the “Certificado de Registro de la Unión” option and if you’re non-EU you’ll have to choose the “Expedición de tarjeta y renovación de tarjeta” option. 

It costs less to apply for a duplicate of the green cardboard residency document for EU residents in Spain than for a copy of the hard plastic TIE card for non-EU nationals in Spain.

There may also be an option available to British applicants exclusively, given their new status post-Brexit. Britons who lost an old green certificate issued to them when they were still EU nationals are likely to be given a TIE card to replace it. 

Once you’ve got an appointment, you need to get several documents ready to get the processes completed. These are:

  • Fill in and take with you form EX-17, which you can download here. When filling in the form, make sure you tick the box at the bottom which reads “DUPLICADO POR ROBO, EXTRAVÍO, DESTRUCCIÓN O INUTILIZACIÓN”.
  • Pay fee 790/012 at any bank branch and get proof of payment to take with you to your appointment. You can fill in the form here. Depending on your residency document, this will cost anywhere from €12 to €21.44. 
  • Get a photocopy or colour copy of your passport and take it with you, along with your actual passport.
  • Get three photos (passport type) of yourself against a white background. Most photography studios in Spain offer this service.
  • Take the denuncia document with details of the theft or loss with you. 

Take the above documents with you to your appointment at the police station or extranjería office

In theory, you should be issued a new TIE or green certificate within 40 to 45 days. 

Depending on where you are in Spain, you may need to get another appointment in order to pick your new card up. 

Your new residency document will include the same NIE foreigner ID number, as this never changes and it should include the same issuance and expiration details (if applicable) as your previous residency document. 

If you’re a third-country national and you need to travel urgently before then, you should bring it up with the police officer dealing with your case. 

They are likely to suggest that you use the proof they give you that your card is being processed as a means of applying for the autorización de regreso (authorization to return to Spain), which you will also need to get a cita previa for and present other documents. 

This document will mean border officials in Spain will allow you to return to the country despite not having a valid residency permit.


How Brits in Spain can exchange a green residency document for a TIE

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For members


What financial proof can I show for Spain’s non-lucrative visa?

A non-lucrative visa is one of the residency options for non-EU nationals who want to move to Spain, providing they have enough financial means. But what exactly counts as financial proof? Can you show evidence of rental income or pensions or does it have to be money in the bank?

What financial proof can I show for Spain's non-lucrative visa?

Spain’s non-lucrative visa – visado de residencia no lucrativa – allows non-working individuals with a reliable source of income or substantial savings to live in the country for more than three months and is valid for one year.

The visa, which is also referred to as the non-working residence visa at some consulates, could be for those who want to retire in Spain, those who receive a passive income from their home country or simply those who want to spend a year living in Spain and have ample savings to do so.

For 2022, applicants need to prove that they have 400 percent of the annual IPREM (Indicador Público de Renta de Efectos Múltiples). In 2022 the annual IPREM, is €6,948.24, so four times this amount is a total of €27,792.96.

For every family member included in the residency application, it’s an extra 100 percent of the IPREM, which is an extra €6,948 for the year.

This means that a couple will need to prove savings or passive income of €34,741.20.


In recent years, many applicants have been confused about the exact nature of the non-lucrative visa, using it to live in Spain, but to continue working remotely for companies abroad. This in fact isn’t allowed as you are still earning money and working in Spain, even though it’s for a foreign company. Many consulates are cracking down on this, meticulously checking that you’re not still receiving funds for working.

But what exactly counts as proof of income and what can you show to the consulate to show how much you have?

This is where it starts to get tricky because, in fact, different Spanish consulates around the world define savings and assets slightly differently and are asking for different methods of proof.

Spanish Consulate in London

The Spanish Consulate in London states that applicants for the non-lucrative visa need to have:

“Financial means required to cover the living expenses and, where appropriate, those of their family members, for one year…The availability of sufficient financial means will be evidenced by the submission of original and stamped documents that verify the perception of a periodic and sufficient income or the holding of an estate that guarantees the perception of that income. If the financial means come from shares or participations in Spanish companies, mixed or foreign companies, based in Spain, applicants shall prove, by certification thereof, that they don’t carry out any work activity in such companies and will submit an affidavit to that effect”.

This means that the consulate will accept passive income as well as savings, such as rent from a property or dividends from a company, as long as you’re not actually working for that company. Proof could include documents such as bank statements and contracts.

Spanish Consulate in New York, US

The Spanish Consulate in New York states:

“The applicant must submit the originals and a copy of the documents proving that they have sufficient financial means to cover the expenses of residing in Spain for the initial year of the residence permit, or accrediting that they have a regular source of income, for themselves and, where applicable, for the family members accompanying them… Foreign documents must be legalised or apostilled and, where applicable, must be submitted together with an official translation into Spanish.”

While the wording is slightly different from the Spanish Consulate in London, they also state that they will accept proof of a regular source of income, so again in theory they will accept income from passive sources such as rental income.

Spanish Consulate in Sydney, Australia

The Spanish Consulate in Sydney, Australia uses the same wording as the consulate in New York.

Spanish Consulate in Toronto, Canada

The Spanish Consulate in Toronto, Canada is far more specific about what type of proof and types of passive income it will and won’t accept. It states that applicants need:

“Three most recent bank statements. Bank statements from other countries must be legalised. Investments will be considered a supporting document. You must have the total quantity when you apply for the visa. The applicant must submit the originals and a copy of the documents proving that they have sufficient financial means to cover the expenses of residing in Spain for the initial year of the residence permit, or accrediting that they have a regular source of income, for themselves and, where applicable, for the family members accompanying them.”

What the experts say

Immigration lawyers at the international relocation company Where Can I Live suggest that you should prove that you have slightly more than the required amount because “Applying with the exact amount does raise questions”.

For example, if the required amount for you and your partner is €34,741, they suggest that you actually prove that you have €35,000 instead, to act as a financial buffer. They also suggest you have a financial buffer for each family member on your application, showing you have more than the required amount each time. 

They say that “savings can be in a bank account in your home country. But, for some nationalities, including China and Russia, the funds should be deposited into a local Spanish bank account”.

Immigration lawyers at Balcells Group based in Barcelona say: “Many times the different Spanish consulates request a bank certificate of liquid money in your account. The exact date of the certificate must be as close as possible to the application day. Bear in mind that it will depend on the consulate, but the government will usually look at bank statements from the last six months”.

Legal experts at Immigration Spain say that there are two ways of proving income: “Either proving that you have sufficient means for the whole period beforehand (for example in a bank account) or by accrediting the existence of any type of source that periodically generates income, such as a pension or the rent of a house you own”.

They suggest that the proof can be in the form of “Bank statements, property deeds, certified checks or credit cards, as long as they are accompanied by a bank certification that accredits the amount available as credit on the card”.

What the applicants say

In reality, applications can always play out a little differently, so we had a look at what type of proof real people were asked for when they applied for Spain’s non-lucrative visa. These experiences were published on the Spanish NVL Facebook group.

One person who applied through the San Francisco consulate said: “As long as you show the required amount over three months’ worth of statements, you can use your savings account. I used my combined checking and savings account + Roth IRA investment”.

Another person applying through the Manchester Consulate in the UK said: “We presented six months of bank statements. Translation of bank statements was not required – they do spend some time going through them looking at funds coming into the accounts and questioning where from. They are looking for evidence that you are still working which would be an automatic no no. As long as you have proof of funds then that is ok, that’s all they are interested in…. There is no request for any information about mortgages/credit card debt at your appointment so if you have those then just don’t refer to it in any of your paperwork. On the bank statements, they have to be stamped by the bank so a downloaded statement from online banking could get refused. We use Barclays and you can get a stamped print from a machine in the branch which was accepted”.

Another applicant in Chicago in the US said they needed: “Proof of adequate liquid financial resources and income: Bank statements from the last three months from all your bank accounts; social security benefits, private or public retirement benefit other (Army Veteran, Teachers’ unions, etc); proof of sufficient periodic income, including but not limited to: investments, annuities, sabbaticals and any other source of income, providing sufficient funds to live in Spain without working…. If you are not officially retired you cannot present your retirement plan (IRA, 401-K) as proof. You also need the last three years of complete TAX IRS returns”.