• Spain's news in English

Bus chaos as UK tourists stranded in Spain

Steve Tallantyre · 11 Aug 2014, 14:35

Published: 11 Aug 2014 14:35 GMT+02:00

Facebook Twitter Google+ reddit

A routine road trip turned into an overnight ordeal for passengers of a coach owned by Megabus travelling from London to Barcelona via France.

Catalonia's regional police force, the Mossos d'Esquadra, reported that they had stopped the vehicle for a routine check at Maçanet de la Selva near Girona on the AP-7 motorway which runs along Spain's Mediterranean coast.

Police said that the British driver was found to have falsified travel documents required to carry passengers and was duly arrested.

But Megabus denied this version of events and told The Local: "Our driver had the correct documentation and identification for his journey and was well within his legal driving hours . There appears to have been a technical issue with the way the journey was being recorded."

The passengers were left stranded at a service station after police allegedly blocked their access to alternative transport.

"We arranged for replacement vehicles to allow customers to continue their journeys, supplied by a Spanish coach operator. However we are concerned that local Spanish police prevented passengers from using these vehicles, resulting in a significant and unnecessary delay to their journey," said Megabus in an official statement.

After being denied access to transport, the passengers were forced to find their own accommodation for the night, which Megabus has agreed to pay for.

"Our team kept in touch with passengers by email throughout the night and attempted to find accommodation for them which unfortunately was not possible.

We advised that we would cover all costs for passengers who made their own arrangements for onward travel. We will also be issuing a full refund and providing complimentary return travel for all customers affected," said the company.

Story continues below…

"We will be raising concerns with the appropriate authorities in Spain about how this situation was handled and the impact on our customers using this service," they added.

Megabus offers a limited number of seats on the service for as little as €2 ($2.68) with the rest being priced according to demand.

Their coaches are larger than usual, carrying 72 instead of 50 passengers, and the company is part of the Stagecoach Group which operates across the UK, Europe and North America.

For more news from Spain, join us on Facebook and Twitter.

Steve Tallantyre (news@thelocal.es)

Facebook Twitter Google+ reddit

Your comments about this article

Today's headlines
Man rescued from bin after climbing in find old clothes
Photo: Policía Local Murcia

Police were called after passersby reported hearing a man calling for help from within a rubbish bin in the Vistabella neighbourhood of Murcia, southern Spain.

Spain faces crucial week as conservatives re-take power
Mariano Rajoy hopes to form a government this week. Photo: AFP

Spain entered a crucial week as acting conservative PM Mariano Rajoy prepared to re-take power, ending ten rollercoaster months without government marked by hope and disillusion.

Eight very creepy Halloween costumes ideas from Spain
Photo: Pan's Labyrinth

Forget flamenco dancers and bullfighters, The Local counts down the freakiest alternative costume ideas to dress up in this Halloween.

Man attacked by racist thug in UK street for talking Spanish

Tomas Gil, 27, from Valencia in eastern Spain was talking to his girlfriend in their native language after a night out in the British seaside town of Poole when he was set upon by a racist thug.

Malaga: Police probe bizarre 'sex death' of homeless Brit
The man was found near Malaga airport. Photo: Dennis Howlett / Flickr

A British homeless man was found dead tied to a bench near Malaga airport with his trousers down and his genitals in a can of tuna.

Clock ticking as Spain races to avoid third elections
Third elections could now be avoided. Photo: AFP

Spain's Socialists voted on Sunday to allow the conservatives to take power, likely averting a third election for Spaniards tired of going to the polls.

Spain worries about tourism future
Photo: Josep Lago / AFP file picture

After basking in its best tourist summer season in 15 years, Spain now sees dark clouds on the horizon as popular destinations reach saturation point and holidaymakers are more thrifty, industry experts say.

Spain's Socialists lift veto on Rajoy to break deadlock
The Socialists have decided to lift their veto on the minority conservative government or not. Photo: Gerard Julien/ AFP

Spain's embattled Socialists on Sunday voted to lift a long-standing veto that has prevented the conservatives from forming a minority government, in what should finally end a ten-month political impasse.

Spain's 'Napflix' aims to bore viewers to sleep
Photo: Screengrab/ Napflix

A Spanish video platform called Napflix, designed to put people to sleep with dull content, was launched this week and its founders are on the lookout for more "monotony and repetition."

Recipe: How to make fabada - traditional Asturian bean stew
Photo: Flavio Lorenzo Sánchez/Flickr

The hearty Asturian dish is a perfect lunch on a cold day... and don't forget the crusty bread and cider!

Spanish 'La Mafia' restaurants banned after Italian complaint
Sponsored Article
Last chance to vote absentee in the US elections
Spain's top court overturns bullfighting ban in Catalonia
Hunt launched for ten most wanted Brit fugitives hiding out in Spain
Napflix: Spaniards launch very boring TV channel for siestas
Madrid parish church faces fine over 'too noisy' bells
Celebrate expat life at Madrid’s THRIVE convention
Fury after kids told to bring their own loo roll to school
Disney announces plans for Don Quixote action movie
Activist tells 8-yr-old matador wannabe with cancer 'just die'
King to make last minute push to avoid third vote in Spain
Amazing photos of Catalonia's 'human tower' contest
What's on in Spain: October 2016
'No way, Jose! You'll never get your hands on our Rock'
Recipe: How to make a classic Spanish tortilla de patatas
Chorizo in paella? Go back to cooking school Jamie Oliver
Spain in eye of a perfect storm after 10 months without govt
Thousands share clips of life for 'Spain in a Day' film
Ten incredible Spain locations for Game of Thrones season 7
Analysis & Opinion
Why moving to Spain could be the best decision of your life
Seven reasons why autumn is the very best season in Spain
Spanish study finds four types of personality. Which are you?
New search underway for civil war grave of poet Lorca
Bison found decapitated on Valencia nature reserve
jobs available